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Telekom Infra Partners with TCS to Create a Resilient IT & Network Operating Model and Enable Seamless Customer Experiences

News   •   Jul 16, 2020 19:15 CEST

AMSTERDAM, July 16, 2020: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, is engaged since 2019, as an IT and Network Services partner by Telekom Infra, a 100% Deutsche Telekom owned telecom infrastructure company carved-out from T-Mobile in the Netherlands in 2018, to create a future-proof and resilient IT & Network operating model and an efficient Tower Operations Centre (TOC), to enable superior customer service.

Telekom Infra manages around 5000 equipment sites for mobile antennas, such as masts & rooftop installations. With around 3200 own mobile sites in the Netherlands, it is one of the largest operators in the country delivering 4G and 5G network locations to its expanding list of customers. As Telekom Infra’s operations continue to grow, driven by expanding demand for 5G services, the company was looking for a partner to support its future growth.

Telekom Infra chose TCS for its deep industry knowledge as well as expertise in transformation programs. As part of the partnership, TCS will create a TOC, a centralized unit that will enable Telekom Infra to process, monitor and manage its growing ecosystem of mobile antennas.

As the digital needs to support our customers continue to change and develop, we required a strategic partner that thoroughly understood the challenges in operation and our opportunities in market,” said Shibu Varghese, Managing Director, Telekom Infra. “With TCS’ decades’ worth of experience in both telecoms and consultancy during a period of transition, we can continue to expand our capabilities in the Netherlands and enable all our customers and partners with seamless and first-class customer service.”

Josu Devasia, Country Head, TCS Netherlands said, “Telekom Infra is fast emerging as the industry leader in The Netherlands, providing a full spectrum of innovative, technologically advanced services for customer organizations of all sizes. Leveraging our strong domain knowledge in telecoms, as well as in transformation services, we will provide Telekom Infra with a resilient, future-ready IT core, which will support its growth ambitions and enable exceptional customer service.”

TCS Netherlands’ services cover assessment, planning and execution of integration, separation, transition services and post-execution technology operations and business process services.


About Telekom Infra
Telekom Infra is a Dutch mobile infrastructure company formed by Deutsche Telekom, one of the largest telecommunications companies in the world. With foundation from the telecommunications industry, Telekom Infra is innovation and technology driven to play a role in the Gigabit society. Telekom Infra has the largest installed base in the Netherlands and is well positioned to address future opportunities: 5G-densification, Small Cells, 3rd party co-location, B2B, Smart City & Smart Industry initiatives. 

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